How It Works
We make it easy to see the big picture—without losing sight of every in-the-weeds detail.
We get to know you, your project, and any existing renovation resources you may already have on your team. We’ll share how we work, how pricing is generated, and gather information needed to create an accurate proposal.
After we’re aligned on the proposal, we’ll schedule an in-person kick-off with you and any partners or vendors who will intersect with our work. After going over what to expect and all key milestones, we’ll share the magic checklist that will ensure nothing falls through the cracks when the work starts to heat up.
With everything documented and communicated with clarity, we’ll get to work. As we hit our dates, and complete each next step, we’ll share regular status reports on all aspects of the project. Anytime you want an update, your project manager will be happy to follow up with you directly.
If your project calls for made-to-order woodworking, we are uniquely equipped to offer custom millwork. We’ll work directly with our artisans to deliver moldings, floorboards, built-ins, cabinetry, and a wide range of other offerings bespoke to your project.
Proactive Solutions & Budget Tracking
If something changes along the way, we’ll stay ahead of it so we can plan to pivot and have solutions ready for your sign off. Your budget will be closely tracked, even if we do something extra for no additional fee, we’ll document it so you have a full record of the work effort.
Surface Protection & Dust Mitigation
Most importantly, we’ll respect your space. Protecting your floors from scratches, spills, dents as well as managing and isolating dust (our system eliminates 90% of dust on-site) is an essential part of our process.
The final phase of buff and polish will receive the same exceptional attention to detail. Once our punch list is in hand, we typically complete every item within the week. Only when every detail is picture-perfect do we call it a day and close the books.