Testimonials + Reviews

We used Nestinc.NYC to upgrade our living space and gut renovate the kitchen on the upper east side. Owner Steve Friedson and his team brought qualities that we highly prize. As first-time NYC apartment renovators, we sought out a team who would respect our ideas and input, act with the utmost professionalism in our building, and would be flexible as our ideas evolved. Steve was great. He always listened to our ideas and, with a good design eye, made suggestions that were spot on. His team always arrived on time and cleaned up before they left every day. In fact, one of the handymen remarked without prompting how polite and clean Steve’s team was. We had many changes along the way and Steve’s team was always flexible. As an example, the kitchen configuration was problematic, limiting the size of appliances. However, we had our heart set on a large oven and, somehow, Steve’s team made it work. In another example, we asked Steve to retrofit a corner wall of bookshelves rather than build new ones. They did a wonderful job.

I would happily recommend Steve and his team for any renovation project!

TrishUpper East Side, NYC

“Steve is wonderful. My husband and I have renovated multiple apartments, and there is no contractor who I trust more than Steve. I think at times he is very very slightly more expensive than other contractors, but ultimately in my own home I always go with Steve because of the quality, professionalism, and genuine care that he dedicates to every project. He is worth it. Also, he is a genuinely good person. He cares about you and your happiness. If he tells you it will be done within a set time frame he will meet the deadline. At one point in my last renovation there were heavy materials that needed to have delivered and Steve allowed me to deliver them all to his own home so that we didn’t have to deal with moving them. That’s just the kind of guy that he is.

In terms of design, Steve is wonderful. He has a great sense of style but he totally accommodates your own personal ideas and suggestions while meeting practical needs and budget. He has my very highest recommendation.

Best of luck with your renovation!”

SeannaHarlem, NYC

“From the get-go, we had a really good feeling about Steve. He was immediately communicative and friendly— like a guy you’d want to hang out with. The last thing we wanted was a contractor who we couldn’t get ahold of — with Steve, we knew we’d be eliminating that variable. Steve presented a couple of solid design layouts for our kitchen, and together we whittled them down to the one that made the most sense. He encouraged us to take design risks—extending a wall of cabinets a bit farther than we originally thought possible—and was supportive of our choices for finishes, fixtures, and overall look. Throughout the process, he was clear about how various requests would change or add scope, and was continually in touch with us with updates.

Steve was also patient with us as we worked to get condo board approval (a real pain). Once the process finally started, he and his crew were great. They tried to make the process as least disruptive as possible, they did the work quickly, and they proved obsessive about details. You can tell that he stands by his work —he favors quality and things that are done right. (To that end, he got us a great price on real wood cabinets, and discouraged us from cheaping out.)

As construction went on, Steve would be continually checking in to make sure everything looked in order. He also helped achieve some design solutions for tricky things, including a last-minute revision to the original layout (not a huge deal), a challenging desk area with a wood top, and lighting on a particularly weird ceiling. Overall, we’re thrilled with the results and we plan on hiring Steve to do our bathroom renovation down the line.”

SarahBrooklyn, NY

“We hired Steve Friedson and the Nest Inc. team to redesign, build our kitchen, two bath-rooms, and our living room/media center. Not being adept at construction, we figured it should take 5-6 weeks. A few other contractors that we interviewed, but did not hire, indicated “it was doable”. Steve gently pulled us out of the dream world that other contractors encouraged us to remain within, and fully explained the extent of the work we desired, the NYC permitting process, and the reality that what we wanted would most likely take eight to ten weeks to complete – with us still living in our condo. Steve’s honesty was refreshing, we made no mistake in choosing Nest Inc. The completion of the work took a little over eight weeks.

Steve’s crews cleaned up after themselves each and every day, so we could live in our home during the work. The results were spectacular, to say the least!

Steve designed the fixtures and cabinetry to “soften” the contemporary and give my wife the old world bath feel she wanted. I actually like the traditional touches. The living room & media center is a palace of high tech and comfort that somehow blends the comfort of a family’s common living area with the feel and sound of a performance hall – all at the flick of a few switches and using some very creative tablet apps to control everything.

We had been warned about cost overruns from a neighbor who had experienced a budget nightmare when he redesigned his condo. He did NOT recommend his contractor, and was astonished when we informed him that Steve completed our projects within 8% of our initial estimates. AMAZING!!! We are now considering a complete renovation of our summer cottage up in Orange County. We are getting only one bid for that project … and it will be from Nest Inc. We could not be more pleased with this company and with Steve Friedson.”

The Begelfer Family

“Steve and his team recently completed a variety of projects in our new condo including building closet, installing a new kitchen, pantry, new closet doors, all new drywall, re-framing and painting. From beginning to end, Steve was extremely professional, personable, responsive,honest and committed to completing our project on time and within budget. He was quick to notify us of any potential changes in the work plan cost and always provided helpful options and suggestions as we made our decisions. During construction, Steve and his team were very respectful of our space always leaving the work area tidy and clean as we were living through the project with 2 small children. If you are looking for a contractor who is committed to providing excellent service and quality work product, I would highly recommend using Steve!”

Karen MHarlem

“Having Steve and Ben on your side, there is no need to worry. I thought I needed to replace the entire showroom ceiling because it was caving down – but these guys devised the solution to prop up the ceiling instead and repair the faulty suspensions. Resolved with smart and efficient solutions; fraction the cost of other GC’s.”

Shaen GuangTODs International

“As a single woman, I have been traumatized by unscrupulous contractors many times in my 20 years of homeownership. Working with Steve and his team on my deck project was like therapy! Because of my previous experiences, I took my time and had several meetings with Steve before deciding to work with him. He was extremely patient with me, answered my questions, provided design suggestions and resources, and is incredibly responsive via text. I love his attention to detail and could not be happier with the finished product! I think I may be cured of my PCSD (Post Contractor Stress Disorder) as long as I continue to work with Steve on future projects.”

JulietteNYC

“When are you coming back to Paris !!!!! Zut ! I can’t find a Nest Inc. over here !

Come back and I’ll have tons of clients for you here! Or set up a French Nest Inc. Paris office s’il vous plait !!!”

IreneParis, France

“Steve and his team were responsive and got to work right away. They always showed up and were willing to talk through difficult hurdles in the way of getting the project done. Their team of workers was always professional and communicative. Unlike other contractors they were there to get the job done.

We had a difficult situation with a few unforseen problems. Steve’s guys were really responsive and helpful when the time arose. They were accommodating and did their best to alleviate the issue at hand. One such problem was a previous, persistent leak. We remedied the problem only by putting our heads together and doing a bit of process of elimination. It took patience, time, and persistence but we were glad to have them on our side”.

LexiBrooklyn

“We have had a great relationship with Steve since the first day he came to provide an estimate on our apt renovation. He is extremely collaborative, helpful and dedicated to providing the highest standard of work. Even once his team had completed the work in our apartment I felt like i could call him when we needed minor fixes on our crown molding and closet door more than a year later. He came and provided repairs quickly. His dedication to his relationships with his clients is really admirable, so much so that we’ve always felt like we were doing business with a friend. I would highly recommend working with him.”

NickiRiverdale, NY

“Steve and his team recently completed a variety of projects in our new condo including painting, building closet shelves, building and installing sliding pantry shelves and installing new closet doors involving drywall re-framing and painting. From beginning to end, Steve was extremely professional, personable, responsive, honest and committed to completing our project on time and within budget. He was quick to notify us of any potential changes in the work plan cost and always provided helpful options and suggestions as we made our decisions. During construction, Steve and his team were very respectful of our space always leaving the work area tidy and clean as we were living through the project with 2 small children. If you are looking for a contractor who is committed to providing excellent service and quality work product, I would highly recommend using Steve.”

Karen MUpper NYC

“Steve’s professional, fair, and detail-oriented. He delivered the completed work earlier than planned! The quality was superband we are perfectionists ourselves. I cannot recommend his services enough.”

Stacey G.New York

“Steve’s a perfectionist. He’s not happy until it’s absolutely perfect. That’s the person I want to work on my home!”

Mark P.Westchester, NY

“Steve and his men literally saved my home in Long Beach after Hurricane Sandy. From my heart, thank you.”

Richard B.Deerfield Beach, Florida